Big banks are talking up generative A.I. — but the risks mean they’re not diving in headfirst

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The GPT-4 logo is seen in this photo illustration on 13 March, 2023 in Warsaw, Poland. 

Jaap Arriens | Nurphoto | Getty Images

AMSTERDAM, Netherlands — Major banks and fintech companies claim to be piling into generative artificial intelligence as the hype surrounding the buzzy technology shows no signs of fizzling out — but there are lingering fears about potential pitfalls and risks.

At the Money 20/20 fintech conference in Amsterdam, Netherlands, executives at large lenders and online finance firms